CALL NOW: (509) 453-7161

FAQ

Where is your clinic located?

We are conveniently located on South 40th Avenue in Yakima, right next door to Cascade Eye Center.

Do you offer any payment plans?

We request that you pay for services provided at the time of your pet’s visit. If you have any questions about our payment policy, please feel free to ask.

We do accept a form of payment called Care Credit. Please speak with one of our receptionists to learn more about how to apply for Care Credit, or go to www.carecredit.com.

We recommend that you include the cost of veterinary care in your annual expenses. However, we understand that this sometimes isn’t possible. If you contact us ahead of time, we can help you determine ways to keep costs down and stay within your budget. For instance, some preventive veterinary care can be spread out over several visits. Your veterinarian will work with you to come up with a cost-effective plan to keep your pet current on vaccinations and other necessary services.

We do accept major credit cards and we recommend veterinary insurance plans which can help cover many routine and emergency services.

What forms of payment do you accept?

We accept VISA, Mastercard, and Care Credit. As well as Checks, Debit, and Cash.

What’s the best way to schedule an appointment?

You can download our app here and request an appointment or please call (509) 453-7161 to book a convenient appointment time.

Why can’t my pet see the same veterinarian/veterinary technician each time we visit?

We make every effort to accommodate our clients’ requests. However, there may be circumstances that prevent a certain veterinary team member from being available during your pet’s visit. Scheduling conflicts, emergency situations, and vacation schedules all play a role in their availability.

Please feel free to ask for a specific veterinarian or veterinary technician when you schedule your appointment, and we will do all we can to facilitate your request. However, please be understanding if we can’t. All of our team members are highly skilled professionals who look forward to your pet’s visit.

Can I call and have you fax a copy of my pet’s rabies certificate and proof of vaccinations to the kennel where my pet will be staying?

We’d be happy to send proof of vaccination to your pet’s kennel. Just let us know the fax number. Or you can send it through the PetDesk App